Join Our EAP Network: Empower
Employees, Enhance Well-being!
Our providers are second to none in the industry, meeting a diverse range of specific and specialized needs. Join our network today and help us deliver exceptional service and care to our clients' members.
High-Quality Care
All of our clinicians, coaches, and consultants are educated, experienced, and highly trained in their field. Additionally, all of our providers meet our core values before onboarding.
Compassion-Driven Outcomes
92% of our members say that we've helped with their issues. Not only do we match our member's needs to the specialty of our providers but we ensure members get the access and location of their preference.
Positive Member Experiences
We go above and beyond to ensure our providers are providing the utmost care to our members. We measure feedback about our providers and follow up with every single provider to ensure the highest quality of care.
Key Metrics
You're in good hands. We cover over 2 million members and their families across more than 6,500 organizations. Acentra Health provides accessible and welcoming ways for people to get the support they need when they need it. Our clients benefit from higher engagement, reduced healthcare costs, and happier people.
Our survey satisfaction scores have repeatedly demonstrated an excellent experience as reported by employees and managers alike.
EAP Counseling Satisfaction:
- Overall Satisfaction = 98%
- Quality of Initial Contact = 99%
- Quality of Counseling = 98%
- Situation Improved = 94%
- Function Better at Work = 91%
- Manage Problems Better = 94%
- Improved Relationships = 92%
- Function Better in Personal Life = 93%
Overall Satisfaction for Worklife Services:
- Legal Consultation = 93%
- Financial Consultation = 99%
- Adult/Elder= 98%
- Child/Family = 95%
- Daily Living = 94%
Management Consultation Satisfaction Data:
- Overall Satisfaction = 100%
- Would Use Again = 100%
- Consultation Added Value = 100%
- Would Recommend to Others = 100%
Critical Incident Response Services Data:
- Overall Satisfaction = 99%
- Quality of EAP Consultation = 98%
- Quality of Onsite Services = 99%
Join our Network of Providers
Be Part of our Provider Network
We’re always expanding and adding top-tier counselors and coaches to support our commitment to our members. While we set three core values for our providers to meet, it’s a simple process to join and work with Acentra Health. If you aspire to help people be better, join our network today.
Testimonials
I've been a provider for many other companies. Acentra Health offers a greater number of therapy sessions, and more ways to connect, including live customer service and a mobile App for scheduling or connecting to a therapist right away.
— Ethel Hernandez-Gomez M.ED.,NCC,LPC/Acentra Provider
Acentra Health has always been proactive in terms of supporting it's clients. They go above and beyond to find new ways to meet their clients specific needs.
— Valerie Aguero Oliverez LPC, RPT/Acentra Health Provider
I enjoy helping my clients navigate through mental health and emotional challenges. Working with Acentra Health helps me do my job better, even enhacing my clinical skills.
— Dawn Belle-Gaddy LCSW/Acentra Health
Partner with Acentra Health
You're in good hands. We cover over 2 million members and their families across more than 6,500 organizations. Acentra Health provides accessible and welcoming ways for people to get the support they need when they need it. Our clients benefit from higher engagement, reduced healthcare costs, and happier people.